Shipping Policy

Last Updated: 17/10/2025

Thank you for visiting and shopping at LuminBee. The following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery estimates are as follows:

Shipping Method	Estimated Delivery Time	Cost
European Shipping	5-10 business days	Calculated at checkout
International Shipping	7-16 business days	Calculated at checkout

Please note that delivery delays can occasionally occur.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

LuminBee is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This applies particularly to orders shipped outside of the United Kingdom.

5. Damages

LuminBee is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. For further assistance, please also contact us at luminbeea@gmail.com as per our Refund & Return Policy.

6. Contact Us

If you have any questions about this Shipping Policy, you can contact us at luminbeea@gmail.com.